Effective Date: 01 November 2025

Welcome to FoodOut, your trusted brand proudly delivering quality vegetarian and non-vegetarian foods. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website: https://foodout.in/ or interact with our services.

1. Who We Are

Company Name: FoodOut
Location: 3/363, Kavery Nagar Main Road, Kaveri Nagar, Kottivakkam, Chennai – 600041
Email: FoodOut.in@gmail.com
Phone:+91 9360311977

At FoodOut, we are dedicated to providing hygienically prepared, authentic, and tasty food products. We are committed to maintaining the highest standards of quality and safety in everything we serve.

2. What Personal Data We Collect and Why

Comments

When visitors leave comments, we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam. An anonymized string (hash) created from your email address may be provided to the Gravatar service. After approval, your profile picture is visible to the public.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS), as visitors can extract location details.

Contact & Purchase Information

When you contact us or place an order, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping/Billing Address

  • Payment Transaction ID (We do not store your bank/card/UPI details)

3. Cookies

Cookies may be used to enhance your browsing experience:

  • Commenters may choose to save their name, email, and website in cookies for one year.

  • Login pages may set temporary cookies for browser compatibility.

  • Editing or publishing posts may trigger cookies valid for one day.

4. Embedded Content

Articles on our website may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited those sites directly and may collect data, use cookies, or track your interactions.

5. Payment Integration

We use secure online payment gateways (such as Razorpay) to process transactions safely. We do not store your payment credentials (card, UPI, or bank details). All sensitive information is handled securely by the respective payment provider.

Razorpay Privacy Policy: https://razorpay.com/privacy/

6. Who We Share Your Data With

  • Password reset requests may include your IP address.

  • Payment details are transmitted securely to our payment partner (Razorpay).

  • We do not share your data with third parties for marketing or other purposes without consent.

7. How Long We Retain Your Data

  • Comments and related metadata are retained indefinitely.

  • Registered users’ data is retained until manually deleted.

  • Purchase and billing records are maintained as required under Indian tax laws.

8. Your Rights Over Your Data

You can request:

  • A copy/export of your personal data

  • Deletion of your personal data (except what must be retained for legal or administrative reasons)

To exercise these rights, please contact us at:
📧 FoodOut.in@gmail.com
📞 +919360311977

9. Where Your Data Is Sent

Visitor comments and contact forms may be checked through automated spam detection services such as Akismet.

10. How We Protect Your Data

We maintain high standards of security to protect your data, including:

  • SSL Encryption (HTTPS)

  • Secure servers and firewall protection

  • Restricted internal access to personal data

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All revisions will be posted on this page along with the updated effective date.

12. Contact Information

If you have questions or concerns regarding this policy or how we handle your data, please contact us:

📧 Email: FoodOut.in@gmail.com
🏢 Address: 3/363, Kavery Nagar Main Road, Kaveri Nagar, Kottivakkam, Chennai – 600041
🌐 Website: https://foodout.in/
📞 Phone: +91 9360311977